I Am An Exhibitor

SHOW TIMINGS - BUILD-UP

Thursday, 13 February 2025

(Commencing 0001Hrs with 24Hrs access)


Access for Space Only Contractors and Exhibitors.

Friday, 14 February 2025

Build Continues


Access for Space Only Contractors and Exhibitors.

Saturday, 15 February 2025 

From 2 pm


Access for all Shell Scheme Exhibitors to set up their stands.

Sunday, 16 February 2025 

Till 19.00 

Space only exhibitors - all stands, exhibits and displays are to be completed.

Shell Scheme exhibitors - all exhibits and displays need to be completed.

All exhibitors - All Standfitting materials and equipment to be removed from halls. All packing materials are to be stored on stands or removed from halls.

SHOW DAYS

Monday, 17 February 2025

08:00 - 18.00 Exhibitor Access

10:00 Official Opening

10:00 Show Open to Trade Visitors

18.00 Show Close

Tuesday to Thursday, 19 - 20 February 2025

10:00 - Show Opens

18:00 - Show Close

Friday, 21 February 2025

10:00 - Show Opens

17:00 - Show Close

BREAKDOWN

Friday, 21 February 2025

17:30 - Once Halls are cleared of all visitors dismantling can begin.


18:00 - Stand power disconnected


22:00 - Shell Scheme Exhibitors to clear stand interiors Stands to be dismantled.

Saturday, 22 February 2025

Breakdown down continues, working hours will be around the clock (24 hours)

Sunday, 25 February 2025

16:00 -  ALL HALLS to be cleared of all stand materials, packing cases, waste material and pallet trucks must be removed from the halls.

STAND HEIGHT REGULATIONS

The maximum height for Space Only stands is as follows, including name sign or trademark. All Space Only Exhibitors must follow the height grading system: 

  • Halls 1, 2, 3, 4, 5, 6, 7, 8, Sheikh Rashid Hall and Sheikh Saeed Hall and The Arena The maximum height allowed is 6 metres 
  • Sheikh Maktoum Hall The maximum height allowed is 5.5 metres The Pavilion has the maximum height of 6m 
  • Low ceiling area at the back of Sheikh Saeed Halls 1, 2 & 3 – maximum height allowed is 4m
  • Sheikh Maktoum Hall: The maximum height allowed is 5.5 metres
  • Between Halls 2 and 3 and also between Sheikh Maktoum and Sheikh Rashid Hall (under bulkhead) The maximum height allowed is 3 metres 
  • Za'abeel Hall 1: The maximum height allowed is 5 metres 
  • Za'abeel Halls 2, 3, 4, 5 & 6 The maximum height allowed is 6 meters. 
  • In the Link between Za’abeel Hall 3 & Hall 1: The maximum height allowed is between 3 - 5 metres (Depending on the area)
  • Concourse 1 & 2, Za'abeel Concourse and Al Multaqua The maximum height allowed is 4 meters. No Double Decker Structures. No rigging.
  • Za’abeel Plaza & Al Mustaqbal Plaza The maximum height allowed is 4 meters in the central area and 3 meters on the perimeter areas. No Double Decker Structures. There is no rigging allowed in these halls
  • Sheikh Maktoum Hall Foyer Area - The maximum height allowed is 2.9 meters. No rigging
  • Sheikh Rashid Hall Foyer Area - The maximum height allowed is 3.2 meters. No rigging.

To enhance health and safety and to mitigate the risks involved in the construction of stands, all stand and all stand and feature designs (with the exception of Shell Scheme units) will have to be approved by the DWTC Venue Infrastructure team.  

EXHIBITOR BADGE INFORMATION

Exhibitors and their personnel who need to access the exhibition halls during the event must register for an EXHIBITOR BADGE. 

  • Exhibitor badges are strictly reserved for use by exhibitors and their stand staff and should not be transferred or “lent” to non-exhibiting personnel/visitors. Any visiting staff should register as a visitor.
  • No request for an exhibitor badge should be made for any person below the age of 21.
  • An Exhibitor Badge permits access to the exhibition halls during the build-up and open days of the show.
  • Badges must be worn by exhibitors at all times, as strict security will be maintained on the exhibition site.
  • If a badge is lost or misplaced, please report the loss to the organizer’s office. A duplicate badge will be issued on the expressed condition that the lost badge was issued in the first place

The deadline to apply for exhibitor badges is 03 February 2025. No badges can be deleted, replaced or edited after the deadline

The number of badges available corresponds directly with space booked as follows:

STAND SIZE (sq m)                       Allocation of Badges
Less than 6                                              03
7- 10                                                         05
11-15                                                        10
16-25                                                        15
26-50                                                         20
51-100                                                       25
101-120                                                     30
121-170                                                     35
171-200                                                     40
201-250                                                     50
251-300                                                     60
301 - Upward                                            70

The Print@Home link will appear within the Exhibitor Badge section of the Online Manual, 1 week prior to the event and upon all payments having been cleared.

Make sure you:

  • Print your badges before coming to the show venue.
  • At the event, collect your sanitized lanyard and badge-holder from any of the Info Desks

Please note that AED295 will apply per additional exhibitor badge requested

Badges are non-transferable. Badge-holders must present valid identifications.

Anyone found to be in violation will be liable to pay a penalty of AED 3000 and denied entry into the event.

NOTE: The Print@Home Link will only be provided once all payments have been cleared with the GULFOOD team.

Should you require assistance with regard to your exhibitor badge request/registration, please e-mail: OpsAdmin@dwtc.com

CONTRACTOR INFORMATION

Contractor can now apply for their digital contractor and vehicle passes through Contractor+, a DWTC Portal.

Please note that contractors and drivers will be charged AED30 per day, per trip 

The portal provides a variety of interactive tools to keep the users up-to-date with their applications. 

  • All contractors’ companies will be able to register online with no limited licenses through https://contractorplus.dwtc.com/
  • Users will be able to select and purchase either international, annual or daily contractor passes as well as vehicle passes with no limitation
  • Payment will have to be completed online prior to assigning the contractors and accessing the venue
  • Payment receipts and tax invoices will be generated and sent by email once the payment is processed
  • Users will be able to assign the passes to their staff based on the approved managed staff details
  • Users will be able to select the duration of the access, based on the event official build-up and tear-down days dates
  • The digital passes will display the registered photographs and access information
  • For Exhibitions, all the delivery trucks will be, by default, registered and directed to Al Warsan holding area
  • The delivery dates will be programmed on the portal as per the event official build-up dates
  • The digital contractor and vehicle passes will be sent via email and can also be downloaded from the portal and printed if the contractor do not have smart devices
  • The contractor and vehicle passes will be scanned prior to entering the premises
  • Please refer to Contractor+ Portal Guide for assistance

Please do not hesitate to contact the Contractor+ team at AccreditationLiaison@dwtc.com or call on +971 4 306 4816

The Organisers must be informed by at least less than 4 weeks to the show, to give their written approval, where any of the following is proposed:

  • Any material, exhibit or substances that are of a hazardous, dangerous, noxious, explosive or objectionable nature.
  • Exhibits that produce fumes, exhaust and smoke
  • Operating machinery and apparatus
  • Use or display of radioactive materials
  • Use or display of pyrotechnics and lasers
  • Use or display of firearms, weapons and ammunition whether replica or fully functional
  • Use or display of flammable liquids, oils and gases
  • Welding or similar processes where acetylene or compressed gas is being used
  • Any use of compressed air
  • Any recording, broadcasting or use of radios (two way or for microphones), film sound, music or video or any other presentation likely to generate excessive noise.
  • The use of balloons
  • Public entertainment including fairground, amusements, displays and live performances

ALL CONTRACTORS TO NOTE:

All work must be carried out by the Rules and Regulations, which form part of the Operating Manual issued by DWTC as part of the Exhibition Licence Agreement and are shown in short-form below. All Contractors carrying out work shall observe the ‘Safe Working Practices’ as follows: Licensee’s staff and Contractors shall be vigilant regarding health and safety of themselves and others in the Halls, and they shall observe the following practices, which will be monitored and enforced, as necessary by the Company: 

  • The understanding of the Fire, Emergency and Accidents Procedures.
  • The need to maintain emergency gangways, through the Centre and the Halls in build-up and breakdown situations.
  • The use of hard hats when working beneath or near overhead working or if this is impracticable, restricting access in such areas.
  • The need for operatives to wear suitable protective clothing relevant to their job which includes eye, hearing, foot and hand protection.
  • The safe use and storage of flammable liquids and substances and segregation from waste and other risk areas.
  • Ensuring that portable power equipment is used for the purpose for which it was designed and those safety guards are correctly fitted and used.
  • Ensuring that portable electric tools are used with the minimum length of trailing leads and that such equipment is not left unattended with a live power supply to it.
  • That stacker trucks are not used by other than fully trained personnel.
  • That chemicals and flammable liquids are, after use, removed from the Exhibition Halls by the user for safe and proper disposal. Such products must not be placed in general rubbish bins or skips.
  • That any work area is maintained free from general waste materials which could hazard operatives.
  • That proper scaffolding is used during the construction of any building within the Halls, safety features of the scaffolding are provided, in acceptance with established standards and that any tower scaffold in use is properly established and propped.
  • Use 3-pin adaptors with earth clips to connect European sockets to British sockets and never use a 2-pin plug in a 3-pin socket or vice versa.

Unforeseen Occurrences:

In the event of any occurrences not foreseen in these Rules and Regulations, the decision of the Organiser shall be final.

Contractor Access to Venue

Please note that all Contractor Vehicles need to proceed to Al Warsan Marshalling Yard. No vehicles will be allowed direct access to the Halls without collecting a pass from Al Warsan.

SHOW CONTACTS

OFFICIAL CONTRACTORS

Organised by:

dwtc logo

+9714 332 1000

Type

Company

Email Id

Telephone No.

Venue Services — AV, Internet, Power, Rigging, Catering, Cleaning, Water & Waste, Graphics & Signage - 

Event Plus support@eventplus.ae

800 DWTC (3982)

On Site: Event Plus — Concourse 1

Florist Leena Mustafa: Blooms blooms@emirates.net.ae +971 4 394 6094 / 3321255
Show Guide / Preview I Catalogue

Aneta Majewska

Marketing Executive

foodclustermarketing@dwtc.com

 +971 4 306 4163
Official Show Contractor DXB Live Dxblivecc@dwtc.com +971 4 389 3901
On-site Handling , Shipping and Transportation

William Lobo General Manager – Fairs, Exhibitions & Event Logistics

Airlink International UAE

William@airlink.ae

+971 433 25334

+971 55 2206547

Refrigeration & Catering Equipment Lowe Refrigeration info@lowerental.com +4428 9260 4619

 

MEDIA PARTNERS